Shipping policy

Shipping Information & Delivery Guide

1. You'll receive a confirmation email with your order details as soon as your order is placed.
2. Once your item ships, a tracking number will be sent to your email automatically. For Presale Shipping orders, please contact our customer service to confirm your estimated shipping timeframe.
3. All orders are shipped via DHL, FedEx, USPS, UPS, TNT, OCS, and other carriers depending on your location.
   
4. Our Expedited Shipping option already offers the fastest available delivery timeframe. If you require even faster delivery, please don't hesitate to contact us at burkholderalway422@gmail.com and we'll do our best to assist you.
5. Need help tracking your package? Feel free to reach out at burkholderalway422@gmail.com — we're happy to help.
   
6. For full shipping rates and delivery timeframes, please refer to the table below.

Important Notice

1. Delivery time does not include processing time, which typically takes 14 business days.
2. We are unable to deliver to PO Boxes or Military Addresses (APO/FPO).
3. Please double-check your shipping address before placing your order — changes made after checkout may result in additional charges.

Customs & Import Duties

Occasionally, customs or import duties may be applied to your order by local authorities - this is outside of our control. If you are charged, here's what to do:

1. Email us a copy of your customs duties receipt at burkholderalway422@gmail.com
2. We will process your refund within 3-5 business days of receiving your receipt.

Don't hesitate to reach out - we're here to help.